Twenty-five years going that extra mile

Our mission is to provide friendly and professional community transport and cycling services to enhance the connectedness, social inclusion and mental and physical well-being of the people and communities we serve.

Connecting people and places

Providing affordable transport

Enabling independent living

Reducing loneliness and social isolation

Connecting communities

Supporting volunteering

Enhancing mental and physical well-being

Cutting health and social welfare costs

“Helping people in all walks of life live life to the full. Whether it is children getting to school or the elderly going to the shops, we strive to get people out and about.”
Volunteer

Organisations we support

All the team are committed to providing the best possible services to the groups, organisations across Northumberland. We now boast a fleet of 20 minibuses, five of which are specially adapted to carry wheelchair passengers, and the figures for 2023 alone give an insight into how many people's lives we improve by providing friendly and affordable transport.

Over 195,000 miles travelled

More than 60 thousand people transported

Our key partners are Northumberland County Council and other charities and community groups including Vision Northumberland, Barnabus, the Ashington Blind Club, Mind Active in Bedlington and the Woodhorn Museum in Ashington. All rely on our community transport to be able to deliver their own services and we very much see their beneficiaries as our own.

“I just wanted to say a huge thank you for our minibus outing today. Our driver was a big hit – he was so friendly and helpful. We wanted to let you know he got a big thumbs up and five-star reviews from us all.”
Partner organisation

We are proud of the relationships we have built up with local organisations in the public, private and VCSE sectors and will strive to impact the lives of more people across Northumberland by helping these organisations get their service users to where they need to be.

WATBus have supported: